Makselife.com Accounts

It is possible you made a purchase without creating an account!

If you would like to see your past purchases, collect MäksēPoints, or manage your ClubMäksē subscription you can create an account with the email address you used for purchase. To do this, click on "log in" on the top of MakseLife.com, click on "create account" and once the account is set up, your past purchases and points earned will automatically be loaded!

Order Changes

Thank you so much for your order! Our shipment facilities in Chicago work to fulfill orders as quickly as possible, so unfortunately we cannot make changes to an order once it is placed.

If you need more help, submit a request, and our Customer Care Team will be happy to help you.

Our orders are processed through to our shipping partners as soon as they are received.

Unfortunately, we’re unable to make any changes to the order details once submitted (name, product, address, billing info, cancellations, etc.). Please take extra care in verifying all information is correct before submitting your order through our store.

All sales are final and our products are non-refundable. However, we fully stand behind the quality of our products. If there is a manufacturing defect or if your package arrives damaged, please let us know within 72 hours of receiving your order. We’ll be happy to send you a replacement.

Please submit a request if you need help for a damaged item.

If you return your package to us, you will be refunded for the purchase price minus shipping fees and a $10 restocking fee.

Shipping

Our standard processing time for our warehouse to ship out orders is 3-5 business days. During busy periods this timeframe may be increased, but will be displayed on our website and in your order confirmation email.

If you don’t see movement on your package for a few days, don’t worry! In most cases, especially with recent delays, your package is still on it’s way to you. If you believe your package to be lost or stolen after a full 10 days of no movement, please submit a request, and our customer care team will take the steps necessary to make sure you’re taken care of.

Usually when your package has been marked as delivered, but not there, it will show up in a day or two. If it doesn’t, we suggest reaching out to your local post office first to see if they can pinpoint the location in which it was dropped off. Please contact us if you’re unable to locate it.

At this time we are shipping directly to the US, Canada, Australia, New Zealand and Europe!

Due to COVID restrictions, limitations and extended delays, we are unable to offer shipping to any other international destinations at this time.

Our customers have used and had great success with the freight-forwarder, Shipito, for a similar shipping cost direct-from-store. We recommend setting up an account and using the service Shipito to have your packages forwarded to your international destination (rates vary but tend to be less expensive than direct shipping).

Please know that we’re working towards shipping directly to more international destinations in the future.

We ship all of our International orders via USPS First Class International OR USPS Priority International (depending on which option you select at checkout) who then transfers to your local postal service when it leaves the US. Shipping costs for International orders are automatically calculated at checkout based on the prices provided by USPS on that given day.

Please note that there is a weight limit for USPS First Class International. If you don’t see that as a shipping option at checkout, and you have multiple items in your order, it may be that your order is too heavy. USPS Priority International is your only option for heavier orders.

If you have any questions, please feel free to reach out to us at hello@makselife.com.

Makselife does not handle any customs, duties or taxes that may be charged when shopping outside of the US. If you do incur any of the above fees, it is your responsibility to pay them.

MäksēLife is not responsible for these charges if they are applied and are your responsibility as the customer. If you refuse to pay these fees and your order is returned to us, your shipping costs will not be refunded and a $10 restocking fee will be withheld from your refund.

Please check with your country’s customs office prior to checking out to determine any additional costs you may be responsible for.

Wholesale

Yes, we do! We offer a 10% discount on purchases of 10 or more items. Please submit a request if you are interested in placing a bulk order.

Thank you so much for your interest in our products! We have decided to focus our efforts on building relationships directly with our customer base, and do not have wholesale opportunities available currently. If you’d like us to notify you if we decided at a later date to expand into the wholesale market, please submit a request, and we will add you to our interest list.

Refund Policy

All of our products are non-refundable once your order is placed. However, we fully stand behind the quality of our products. If there is a manufacturing defect or if your package arrives damaged, please let us know within 72 hours of receiving your order. We’ll be happy to send you a replacement.

Monthly Membership (charged at $59, monthly):  You may cancel your membership at any time, however, due to the delivery of training materials, refunds will not be given for the current month subscription.

Your access to the ClubMäksē group and content will be revoked on the last day of the month in which you canceled your membership.

Quarterly Membership (charged at $150, every 3 months): You may cancel your membership at any time, however, due to the delivery of training materials, refunds will not be given for the current month subscription.

As standard, if you cancel your quarterly membership with more than one month remaining, it is presumed that you'd like to complete your term inside ClubMäksē. In this case, your access to the ClubMäksē group and content will be revoked on the last day of the quarter.

In the event you cancel your quarterly membership before the final month  in your term has begun, your membership will be prorated at $59 per month and you’ll be refunded the difference.

ClubMäksē

Doors to Clubmakse publicly open for the last 7 days of each quarter. Our opening dates for 2022 are as follows: March 24 - 31, June 23 - 30, September 23 - 30. Opening dates for our 2023 terms will be announced later this year.

Join our waitlist here to get opening updates sent directly to your inbox

Absolutely not. If you've committed to a Makselife planner for 2022 you have everything you need to set and achieve your goals. ClubMäksē is your opportunity to go deeper into the nuances of the work throughout your planner pages and extra accountability and support throughout your journey.

Absolutely! We love #teamreplay! All of your monthly content is housed in a guide within our Facebook group you can easily access anyhthing, whenever you need it!

 You also have access to our private podcast feed, which holds the audio for all of our trainings. Perfect for learning on the go or whenever you can fit it in!

Absolutely not! The beauty of the Clubmakse curriculum is that, no matter when you jump in, you’ll be perfectly on time. There are no pre-required trainings to participate and we encourage members to just begin, even if they fall behind.

However, when you join you will also get access to our past trainings, workbooks and bonuses from 2022 to consume at your leisure.

Once you're signed up, your membership will automatically renew until either you or our customer care team cancel. Your membership will renew on the same day each month. So, if you sign up on 3/29, your monthly membership will renew each month on the 29th and your quarterly membership will renew on 6/29. You have until your renewal date to cancel your membership and avoid being charged. Our Customer Care team are happy to help if you’re having trouble canceling your auto-renew payment.

Monthly Membership (charged at $59, monthly):  You may cancel your membership at any time, however, due to the delivery of training materials, refunds will not be given for the current month subscription.

Your access to the ClubMäksē group and content will be revoked on the last day of the month in which you canceled your membership.

Quarterly Membership (charged at $150, every 3 months): You may cancel your membership at any time, however, due to the delivery of training materials, refunds will not be given for the current month subscription.

As standard, if you cancel your quarterly membership with more than one month remaining, it is presumed that you'd like to complete your term inside ClubMäksē. In this case, your access to the ClubMäksē group and content will be revoked on the last day of the quarter.

In the event you cancel your quarterly membership before the final month  in your term has begun, your membership will be prorated at $59 per month and you’ll be refunded the difference.

To modify your Clubmakse membership first log in to your account on Makselife.com. From your account page, click the button on the bottom left, “Subscriptions”. Click in to your active subscription. From that page you’ll be able to make any changes you need to your membership. If you need help, please contact our Customer Care team and they’ll be happy to help!

Makse Digital

Our Makselife Digital Planner includes our Full Dated 12-month Flagship Planner with fully hyperlinked pages, high-quality resolution, and an excellent user experience for easy navigation from all goal pages and calendars.

Digital planning takes all the fun of paper-planning and puts it on your tablet! Digital Planners are formatted PDF documents with clickable links to help you navigate throughy our planner. You will upload the PDF to an app (e.g. GoodNotes, Notability, and/or Noteshelf.) that is specifically designed to let you annotate or "mark up" your planner!

Each program will have slightly different features but, in general, you will be able to write with a stylus, type up text boxes and move them around, and even add digital stickers

Our digital planners aren’t printables and were made specifically for PDF annotated applications. If you are looking for inserts to punch into a disc or ring planning system we recommend checking out our undated inserts.

Yes! We are not planning on discontinuing our free PDFs now that we have an interactive digital version of our Makselife Planners. We intend to keep our free PDFs available so everyone and members of the #MakseFam can have access to our products and systems, no matter their financial situation.

All of our digital products have been tested on the following devices, operating systems and applications:

●Goodnotes (iPad & iOS Operating System)

●Notability (iPad & iOS Operating System)

●Noteshelf (iPad & iOS Operating System)

●Noteshelf (Samsung Galaxy Tablet & Android Operating System)

Please note: when using an app other than GoodNotes, the experience may be limited. It is recommended that you try the FREE sample on your device before purchasing since we are unable to offer refunds on digital products.

Please note that these apps are available for purchase separately. You can purchase them wherever you are able to download apps on your device (i.e. the App Store or the Google Playstore).

Another important thing to note is that if you decide to use the Makselife Planner Digital on two separate devices that have two different operating systems (e.g., iOS and Android), they will not automatically sync with each other.

Apple devices need to be upgraded to iOS 13 or higher & Androids need to be v6 and higher. The Makselife Digital may work with previous operational versions, but we cannot guarantee functionality.

The devices listed below are incompatible with iOS 13 and higher:

●iPhone 5S (and older)

●iPhone 6/6 Plus

●iPad Mini 2

●iPad Mini 3

●iPad Air (2013

Upon purchasing your Digital Planner, you'll receive a download purchases email (this email will be separate from your traditional order confirmation email/receipt).

When you click on the link, it will take you to a separate window where your digital goodies will be accessible via download.

You will receive your files as a "zip file". Click on the "zip file" to uncompress the files and unlock your digital goods.

From there, you are able to import your digital files to your preferred app (e.g. Goodnotes, Notability, Noteshelf, etc.)

Your purchase comes with 3 downloads of the MäksēLifeDigital Planner. We recommend uploading your original files to the cloud or Google Drive to permanently save them in case you need to access them at a later time.

No, digital planners do not sync with other digital calendars.

Digital planners are not designed to work this way. Think of your MäksēLife Digital Planner the same way as your physical planner, just on your tablet! Just like a paper planner, you will need to enter any scheduled events into your planner either by writing it i nwith a stylus or typing it.

An exciting thing to note is that if you are using the MäksēLife Digital Planner on two devices that have the same operating systems (e.g. iPhone and iPad), they WILL automatically sync up with each other and you can access your digital planner from multiple devices.

Depending on the app you choose, the best references for getting more familiar with the inner mechanisms of navigation is to visit the apps support website. They do a great job of creating and curating tips, step-by-step instructions, and guides on how to best utilize the apps' functions.

For additional tips and instructional videos, make sure to check out the MäksēLife Youtube Channel.

How to Unzip a file on Andriod: Every Android tablet comes with a file manager app, but they're typically barebones and can't open ZIP files. Thankfully, several apps on the Google Play Store can do it for free. The one we recommend is "Files by Google."

Download Files by Google from the Google Play Store on your Android device.

Open the app and locate the ZIP file you would like to open. Look for a "Downloads" folder if you downloaded the compressed file.

Select the file to bring up the Extracting dialog. Tap the "Extract" button to open the file. (see attached picture named android help 1) 

You'll see a progress bar, and then the dialog will tell you the file has been unzipped. Tap "Done" to finish. If you'd like to discard the ZIP file, you can check the "Delete ZIP File" box while closing the pop-up menu. (see attached picture named android help 2) 

That's it! The extracted contents from the ZIP file will be placed in the same folder location as the ZIP file itself.

 

How to Unzip a file on iOS: You can easily unzip and uncompress zip archives directly from the Files app on iPhone and iPad.

Open the Files app on iPhone or iPad

Navigate to the Zip file you want to open and unzip

Tap and hold on the zip archive file name, then choose “Uncompress” from the options in the pop-up menu

Wait a moment for the unzipped file contents to appear in the same folder in Files app as the original zip archive

Repeat with other zip files you wish to unzip if necessary

Small zip files will unzip and uncompress basically instantly in Files app. For large zip files, it may take a moment or two before the zip archive has uncompressed all contents.